Department: Leisure Services
FLSA Status: Non-Exempt
Hourly Salary: $14.08
This is a temporary seasonal role with a work schedule of four days per week, from 4:30 PM to approximately 11:00 PM.
Position Overview
Customer Service Attendants are responsible for greeting guests, answering inquiries, and ensuring a high level of customer service to event guests. This position requires a professional, personable, and enthusiastic attitude with an eye for detail. Attendants may be asked to wear costume-like attire during the event and will be working in an outdoor environment with all types of weather. This position is seasonal which requires working flexible hours: weekdays, weekends, and holidays.
Essential Job Functions
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Education and Experience
The completion of High School degree or an equivalent, such as the General Education Development (GED). If not met, at least two years of customer service experience.
Required Licenses or Certificates
Must possess a valid driver’s license.
Physical Demands and Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical requirements include occasional lifting/carrying of 50 + pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting and kneeling to perform the essential functions. Working conditions are both indoors and outdoors.